Do you ship in the USA?

Yes, at this time we do ship to the USA. Please note that the USA taxation will apply.

How long does it take to receive my order?

Orders can take up to 10 business days depending on your location. However, on average orders should take 3-4 business days. This excludes peak seasons, such as Christmas and Black Friday.

Custom orders will vary, and we will advise the time frame prior to processing your purchase.

How much do I have to spend to get free shipping on my order?

For free shipping, orders with a subtotal of $150 or above will receive free shipping.

Do you offer gift packaging?

Yes, if marked as a gift, order can be shipped with gift bag and tissue for an additional $5 CAD. Please identify if gift at the checkout.

Can I modify/cancel my order?

We cannot guarantee the changes to be completed as we process orders as soon as they are received. However, if there is a request for a change or cancellation, please contact us at info@nazeliedesigns.com.

How will I know if my order has shipped?

You will receive a shipping confirmation e-mail once your order is ready to be shipped with a tracking number with the respective courier.

What payment methods do you accept?

We accept all major credit cards: MasterCard, Visa, American Express and Paypal.